Help

Support

Email bookings@latchbell.com. We reply within one business day.

Running your front desk

Sign in at latchbell.com/app/signin with Google or your private sign-in link.
What your receptionist knows is under Knowledge. Services, hours and time off are under Calendar.
Your plan: see your usage, set a monthly cap, and change or cancel your plan under Plan & spending.
Your own AI assistant: connect it under Settings › AI assistants, and disconnect it there any time.

Check or cancel: open the confirmation page you saw after booking. You can cancel there until 24 hours before your visit.
Booked by phone? Call the business again; your message goes straight to the team.
About the visit itself (the work, payment, a question): send a message from that page, or contact the business. Your agreement for the service is with the business.

Check or cancel: use the manage link in your confirmation email, or ask the AI assistant you booked with. Cancelling is free until 24 hours before the start.
Not confirmed? Open the email from Latchbell and tap Confirm within 60 minutes of booking. After that, the time is released and you can book again.
About the visit itself (access, payment, the work): reply to the cleaner's email, or message them through your assistant. Your contract for the service is with the cleaner.

Add Latchbell from ChatGPT's apps, then ask for a cleaner in your ZIP code. Searching and booking need no account.
To disconnect, remove Latchbell from your apps in ChatGPT's settings. To delete what Latchbell stored about you, email us.